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Terms & Conditions

Terms and Conditions

Welcome to IppoPay Technologies Private Limited (Pay Instantly) (“IppoPay” or “us” or “we” or “our” or the “Company”) At IppoPay, we have created a system that strives to reward high trust and creditworthy individuals of India, inspiring others to be like them. Using our services, you can manage your business; hunt those hidden charges, all the while enjoying your business while staying in tier 2, tier 3 cities.

IppoPay inter-alia is an online marketplace focusing on business to business service providers who accept payments-especially individuals, freelancers, women who work from home, handcraft businesswomen, and people who conduct their business in tier 2, tier 3 cities and rural areas across the country. IppoPay helps them through subscription, payment link, payment gateway, and online store to make their payments easier and faster.

Individuals/ merchants can use platform stage to conduct businesses and get paid for their services. They can create personalized invoices and get paid by the customers pay. 

IppoPay is incorporated under the Indian Companies Act 1956 and has its registered office at No S-7, Water Tank Road, MMDA Colony, Arumbakkam, Chennai - 600106, India. For the purposes of this document, the term ‘Ippopay’ includes its successors and assigns.  

IppoPay owns and manages the websites www. IppoPay.com and related domains. 

The following are the terms of service or terms and conditions (“Terms”) for use of Services (as defined hereinafter) offered by IppoPay. Please read these Terms along with our privacy policy (“Privacy Policy”) carefully before using our Services.

The Services offered to you is conditioned on your acceptance without modification of these Terms contained herein. Your use of our Services constitutes your agreement and acceptance to all such terms, conditions, and notices contained herein as well as the Privacy Policy.

Definitions 

 IppoPay’s Service (or 'Services') refers to service offered by us to users viz. i) payment aggregator services to merchants; ii) payment aggregator services to payment methods; 

Website” refers to IppoPay.com or any other such platform or web based application through which IppoPay offers the Service through the Internet.

Member(s)” refers to the eligible customer(s) of IppoPay Service as authorized by IppoPay.

Acceptance of terms

IppoPay provides its Services to you (“User”), subject to the following Terms, which may be updated by us from time to time without notice to you. You can review the most current version of the Terms at any time on this page. In addition, while using particular IppoPay Services, you shall be subject to any posted guidelines, applicable law or rules applicable to such Services, which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the Terms. Unless otherwise specified by IppoPay, all alterations, additions and deletions shall take effect automatically and be binding on and from the day they are posted on the website www. IppoPay.com. By continuing to access or use the IppoPay Service, you will be deemed to have agreed to accept and be bound by such altered, added to or deleted Terms. If you do not agree to the alterations, additions or deletions, you should discontinue accessing or using IppoPay Service (other than those which have already been availed of by you prior to such alterations, additions or deletions). A separate binding and enforceable agreement is constituted amongst the User and IppoPay with these Terms. However, these Terms will not alter the terms of any other agreement you may have with IppoPay for other services.

Further, it is clarified that the Privacy Policy has been provided separately and it is an integral part of these Terms. The privacy of its Users is extremely important to IppoPay. Hence, while accepting these Terms you are confirming that you have read and unequivocally accepted our Privacy Policy.

Provision of Services by IppoPay

Subjecting to the Terms herein, IppoPay offers the Services mentioned in Schedule I included below.

IppoPay is constantly striving to upgrade itself to provide the Users with one of the best possible experiences. With this, the User gives his consent to any changes being made time to time without any advance notice of such change to them. Further, you agree and acknowledge that IppoPay may stop these Services on a permanent or temporary basis to the Users at our sole discretion and without any advance notice. In case the users decide to stop using our Services, they don’t need to inform us specifically.

The Users of this Website agree that IppoPay has the right to disable your account, and you will be prevented from using the Services, account details or any other type of content which is there in your account. We also hold the right to delete any data stored in your account not limited to any sensitive personal information. As an alternate course of action, a User is also entitled to send us a notification communicating their wish for us not to retain or use the personal data in their account. However, some of our Services might be restricted in this case.

By the use of our Services, you are also agreeing that IppoPay disclaims all authenticity rights on the information which might have become outdated since its last update. We also reserve all rights to make modifications or any corrections to any part of the Website content without a prior intimation to the Users. All the pieces of information along with the pictures on this Website are set to be in the public domain as publicity photos, or promotional materials, etc. unless stated otherwise.

Kindly contact us via email if you are the copyright owner of any of the content mentioned on this Website which you feel violates the applicable copyright laws as may be applicable to you. Also, kindly indicate the exact URL of the webpage to help us in locating the same. Your concerns will be addressed, and appropriate action will be taken on the same. Further, please note that all images on this Website are digitized by IppoPay and no other party has the authorization to repudiate these digital versions in any kind of format without our prior permission.

Eligible customers

In order to access and use the Service you must be an individual of at least 18 years of age who can enter into legally binding contracts under applicable law or a corporation, trust, association of persons or firm which can enter into legally binding contracts under applicable law. In case of a corporation, trust, association of persons or a firm, you must be authorized to agree to the Terms and to access, use and avail the IppoPay Service. 

If you are not a resident Indian, you may access, use and avail the IppoPay Services only to the extent that the laws of India and those of your country permit you to do so. Further, your use of the Service is based on the understanding and agreement that by accessing and using the Website and Service, you may be violating the local laws in India and/or your country. You agree that you will be solely and absolutely liable for any liability incurred by you in this regard and you will indemnify IppoPay against any and all liability incurred by IppoPay in this regard.

Use of Services

You might be requested to open an account for using certain Services with IppoPay. You can do so by providing information about yourself as a part of the registration process. The User is said to agree on the accuracy of the data provided to us at the time of registration. In case any inaccurate or incomplete information is provided, IppoPay has a reasonable ground to believe that such information violates the applicable laws or is not according to these Terms.

Further, we reserve the rights to terminate your account or reject the registration of your account and refuse to grant access to the Website.

You hereby agree to indemnify us against any and all claims due from the usage of any information or details that are posted or supplied by you and we are entitled to remove any such information without a prior notice to you.

By accessing the “User account” section on the website, a User can make any modification/rectification on the registration data in the User’s account and can also delete its account at any point of time. The processing of account deletion might take some time but the same shall be done and completed by us. However, we do maintain a certain backup of the information of all User content for an appropriate time as per the legal requirements as well as our operational requirements.

The User has sole responsibility to maintain the password as well as confidentiality of its account along with any activity that occurs through it. IppoPay will not be held responsible or liable in respect of any damage or loss which might arise due to result of a failure to protect the password or account. A User must at all times take all the appropriate measures for ensuring that the password is kept securely. You should inform us immediately in case you have a reason to believe that your password is likely to be used or used in an unauthorized way. In case of a dispute between two parties for ownership of any particular account with us, we shall be the sole arbitrator and our decision will be final and binding in this regard.

Also, you are agreeing to grant us a non-exclusive, irrevocable, royalty-free, database and publicity rights which you may have in the registration data in order to ensure no violations are being from our end of any rights which you may have in your registration data now or in future.

Further, you are solely accountable for sharing any information by yourself in the User content or registration data and undertake neither by yourself nor by allowing any third party to publish, transmit, host, display, modify, update or share any information that:

  • Is harmful to minors in any way;
  • You do not have the rights to;
  • Is defamatory, obscene, pornographic, inappropriate or unlawful in any way;
  • In violation of law;
  • Causes infringement of any patent, trademark or copyright anywhere in the world;
  • Will impersonate another person;
  • Is misleading about the origin or communication of such message;
  • Has a virus of any sorts; and/or
  • Is a threat to national security in any way.

Use of IppoPay (When you use our app)

When you use our application (“App”) or Website, you are representing to us that:

  • Your use of the App shall not violate any applicable law or regulation, and that you fulfill the eligibility criteria set forth herein;
  • All registration information you submit is truthful, complete, and accurate and you agree to maintain accurate, complete, and up-to-date account information in your account.
  • You are responsible for all activity that occurs under your account. Unless otherwise permitted by IppoPay in writing, you may only possess one account.
  • Your use of the App or its content is only for personal purposes. By using the App Services, You hereby agree that you are aware and responsible for all transactions taking place through your account. 
  • Your personal and non-commercial use of the App prevents you from decompiling, reverse engineering, disassembling content, removing any intellectual property right associated with our App, including copyright, trademarks, trade secrets, designs, and patents, or other proprietary notices.
  • You shall not access or use the App in any manner that may be harmful to the operation of the App or its content;
  • You shall not use any product or service available on the App for commercial purposes, or use the App Services in any way that is unlawful, or harms IppoPay or any other person or entity;
  • You will not post, distribute, or otherwise, transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the App or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the App.
  • You will not delete or modify any content of the App, such as legal notices, disclaimers or proprietary notices, copyright or trademark symbols, and logos.
  • Your use of  App or Website shall indicate that you have provided consent to automatically receive requested updates such as bug fixes, patches, enhanced functions, missing plug-ins and new versions (collectively, 'Updates'), for the purpose of effective delivery of the App Services. Please note that your continued use of the App following such Updates would mean deemed acceptance by you of the same.

You hereby agree to

  • Use the Services solely for the reasons permitted by these Terms and applicable legal regulations.
  • Understand and agree that IppoPay has the right to edit or remove such information. You shall not engage in any such activities that disrupt the services on this Website.
  • Use the data owned by us through various means only for personal use and not for any kind of commercial use unless agreed by us in writing.
  • Not access any of the Services by any other means besides the interface provided by IppoPay.
  • Not repudiate, copy, sell or resell the Services for any other reason until specifically permitted via a written agreement with us.

You are responsible for any breach of your obligations solely and IppoPay has no responsibility to you or any third party for such breach.

You further agree to inform us in case a customer revokes the consent to recurring payment instructions for us to cease the processing of such transactions. In case there is a delay in communicating such revocation, then IppoPay will not be held responsible for any charges applicable pursuant to such revocation on the customer. Your data might be shared with the governmental agencies which are lawfully authorized to investigative and protect cyber security activities.

Member conduct

As a condition of your use of the service, you warrant to IppoPay that you will not use the Service for any purpose that is unlawful or prohibited by these Terms. You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions.

You are solely responsible for understanding and complying with all applicable laws of your specific jurisdiction, including but not limited to the provisions of the RBI Guidelines on Regulation of Payment Aggregators and Payment Gateways, Payment and Settlement Systems Act, 2007, Prevention of Money Laundering Act, 2002, RBI Master Direction - Know Your Customer (KYC), Information Technology Act, 2000 and the corresponding rules etc., that may be applicable to you in connection with use of our Service.

IppoPay has no obligation to monitor the Service or any member's use thereof or retain the content of any member session. However, IppoPay reserves the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

Links

The Website may provide, or third parties may provide, links to other world wide websites or resources ('Linked Sites'). As IppoPay has no control over such sites and resources, you acknowledge and agree that  IppoPay is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available or transmitted from such sites or resources. Your correspondence or business dealings with, or participation in promotions of advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such suppliers. You acknowledge and agree that IppoPay shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. The links have been provided to you only as a convenience and the inclusion of any link does not imply any association of IppoPay with the operators of such sites or resources.

Disclaimers

YOU EXPRESSLY UNDERSTAND AND HEREBY AGREE THAT:

  • Your use of the Service is at your sole risk. The Service is provided on an 'as is' and 'as available' basis.  IppoPay and/or its respective suppliers expressly disclaim all warranties of any kind whether express or implied including without limitation, any representation or warranty for accuracy, continuity, uninterrupted access, timeliness, sequence, quality, performance, merchantability, fitness for any particular purpose, non-infringement or completeness. Specifically, IppoPay disclaims any and all warranties including, but not limited to any warranties concerning the availability, accuracy, usefulness, correctness or completeness of information, and any warranties of title, warranty of non-infringement, freedom from computer virus, warranties of merchantability or fitness for a particular purpose, other than those warranties which are incapable of exclusion, restriction or modification under the laws applicable to these Terms.
  • IppoPay does not warrant or makes any representations regarding the use or the results of the Service in terms of its compatibility, correctness, accuracy, reliability or otherwise. You assume total responsibility and risk for your access and use of the Service.
  • Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
  • No advice or information, whether oral or written, obtained by you from IppoPay or through or from the Service shall create any warranty not expressly stated in these Terms.
  • 5. Although IppoPay adopts security measures it considers appropriate for the offer of this Service; it does not assure or guarantee that no person will overcome or subvert the security measures and gain unauthorised access to the Service or any member accounts.  IppoPay shall not be responsible or liable if any unauthorised person hacks into or gains access to the Service or to your accounts; and you shall be liable and responsible for the same.
  • This disclaimer of liability applies also to any injury or damage caused by any failure of performance, delay in processing or transmission, error, omission, interruption, deletion, defect, computer virus, communication line failure, unauthorized access to, alteration of, or use of record, whether for breach of contract, negligence, or under any other cause of action.
  • IppoPay shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received, or not sent or not received, or any transactions entered into through the Service. You specifically agree that IppoPay is not responsible for any content, data, information sent using and/or included in the Service by any third party.

Limitation of liability

You hereby expressly understand and agree that IppoPay shall not be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from: (i) the use or performance of the Service or the inability to use or non-performance of the Service; (ii) the provision of or failure to provide Services (iii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iv) unauthorized access to or alteration of your transmissions or data; (v) statements or conduct of any third party on the Service; (vi) corruption, deletion or failure to store any content as well as communications data maintained or transferred through your using of the Services; (vii) any kind of exemplary, punitive or direct/indirect damages caused by you under any theory of liability; (viii) where you fail to provide IppoPay with the accurate data at the time of registration; (ix) If you fail to maintain the confidentiality of your password as well as account details; (x) damage caused as a result of your reliance on the accuracy, completeness or existence of any advertising transactions between you and any sponsor/advertiser who has an advertisement appearing on the Service; or (vi) any other matter relating to the Service; whether based on contract, tort, negligence, strict liability or otherwise, even if  IppoPay has been advised of the possibility of damages, or had advised the possibility to you.

To the extent possible, the disclaimers, limitations on liability and indemnities available to IppoPay under these Terms shall extend, mutatis mutandis, to the affiliates and partners of IppoPay and their respective directors, officers, employees, agents, successors, assigns, involved in providing, delivering or managing the Service (or any part thereof). However, this clause shall not protect the aforesaid affiliates/partners or extend to their obligations and liability to IppoPay or IppoPay' claims against them.

If you are dissatisfied with any portion of the Service, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the Service and the Website.

Indemnification

You agree to indemnify and hold IppoPay, its parents, subsidiaries, affiliates, officers, agents, co branders or other partners and employees, harmless from any and all claims, demands, or damage, including reasonable attorneys' fees, asserted by any third party due to or arising out of your use of or conduct on the Service, as follows

  • Violating applicable laws while using the Services;
  • Breaching the users’ obligations of confidentiality under these Terms;
  • Charges and penalties imposed by Card Payment Networks on violation of applicable laws with the transactions on the user’s website; and/or
  • Negligence as well as willful misconduct by the Users in usage of Services.

Confidentiality

The User shall keep all confidential information in confidence. You agree not to disclose or attempt to use or personally benefit from any non- public information that you may learn on the Website or through your use of the Services.

Further, the User shall take appropriate safety steps in order to maintain the secrecy of the Confidential Data from any kind of public disclosure. The User should not divulge to a third party, any kind of confidential information without IppoPay’s prior written consent, with an exception of the representatives who have a need to know for the purposes of these Terms.

Exceptions to Confidentiality Information: The confidentiality obligations mentioned herein will have no obligation on the User regarding any confidential information which:

  • Is developed without use of our confidential information by the User;
  • Acquired from a third party by the User, who does not breach confidentiality obligation to  IppoPay and who has shared the information with User in good faith;
  • Which becomes generally known by the public at the time it was received or afterwards, with no failure on the part of the User himself;
  • Has to be disclosed due to legal requirements or requirements of any governmental authority, provided we are provided with a reasonable opportunity of being resistant towards the disclosure or to acquire a protective order.

The User is liable to notify IppoPay upon identifying any disclosure regarding confidential information or any unauthorized use as well as in case of any breach of confidentiality. Further, the user will need to cooperate with IppoPay in a reasonable manner in order to help us in regaining the possession of such Confidential Information and for preventing its unauthorized use further.

IppoPay proprietary rights

You acknowledge and agree that the Service and any necessary software used in connection with the Service ('Software') contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part. Any unauthorized commercial use of the Service or any intellectual property or the resale of its services or the copying or reproduction of the Software to any other server or location for further reproduction or redistribution is expressly prohibited and may result in severe civil and criminal penalties.

You further acknowledge that you will not (nor will you allow any third party to) copy, modify, de-compile, translate, create a derivative work of, reverse engineer, reverse assemble the Software or otherwise attempt to discover any source code, including (without limitation) for the purpose of obtaining unauthorized access to the Service. You agree not to access the Service by any means other than through the interface that is provided by IppoPay for use in accessing the Service.

Further, you also acknowledge that the said Services might consist of information designated as confidential by us which you shall not disclose without our written consent obtained prior to such disclosure. Until it is agreed in a written agreement with IppoPay, nothing mentioned in the Terms grants you a right to use any of our distinctive brand features, service marks, logos, domain names, trade names, trademarks.

Without express authorization in writing by IppoPay, you agree while using our Services you will not be use or exploit any intellectual property of any company or organization or a trade name in a manner which is likely to result in commotion and chaos about the ownership of such marks or logos.

The Service are protected by copyright, trademarks, patents, trade secret and/or other intellectual property laws. We own the title, copyright and other worldwide intellectual property rights in the Services and all copies of the Services. In addition, these Terms do not grant you any rights to the intellectual property rights in the Services;

In addition, "Ippopay" and any other name, brand name, logo, wordmark, trademark, service marks, slogan of Ippopay are trademarks of Ippopay or of our affiliates, group company, service providers, etc. and should not be copied, imitated or used, in whole or in part, without our prior written permission or the applicable trademark holder. You should not use any metatags or any other "hidden text" utilizing "Ippopay" or any other name, trademark or product or service name of Ippopay without our prior written permission. In addition, the look and feel of the Services, including all page headers, custom graphics, button icons and scripts, the service mark, user interface, trademark and/or trade dress of Ippopay and may not be copied, imitated or used, in whole or in part, without our prior written permission.

Nothing contained herein authorizes you to use or in any manner exploit any intellectual property rights of ours or our affiliates, group companies, service providers, without our prior written consent, expect where consent is already provided under these Terms.

You may choose to, or we may invite you to, submit comments or ideas about the Services, including without limitation about how to improve the Service or our products. By submitting any idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place us under any fiduciary or other obligation, and that we are free to use the idea without any additional compensation to you, and/or to disclose the idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, we do not waive any rights to use similar or related ideas previously known to us, or developed by our employees, or obtained from sources other than you.

Services Content

“Content” for these Terms includes logos, photographs information, data themes and interactive features generated, videos, audio clips, text, animations, scripts, graphics, written posts, articles, comments, software provided or accessed through the use of services.

IppoPay reserves all the rights to refuse, filter, modify, pre-screen, review, remove or flag any or all the Content from any Service. Further, we also reserve the right to, publish, re-publish, moderate, and use all user originated contributions and comments which include profile pictures, comments, likes, favorites, votes but are not limited to these. We are not accountable to pay any kind of royalty to any User for re-using any content across any of its platforms. If any material is being submitted by you on the Website, you are agreeing to grant IppoPay the rights for its use and modifications or publications.

Further, Users should be aware that the content provided to them as a part of the Services might be guarded by intellectual property rights owned by the sponsors or advertisers who provide us with such content. The Users by use of this Website agree that they might be exposed to certain offensive, indecent or objectionable content in their opinion, and in such a case the use of Services is at the user’s risk.

Authorization

With the acceptance of these Terms and Conditions you have authorized us to receive, disburse, hold, and settle funds on your behalf. Such authorization allows us to facilitate electronic funds transfer between the payment system providers as well as our escrow accounts for processing every payment transaction that you authorize.

Further, you authorize IppoPay for transferring the buyer payments received into the designated bank account by you for this purpose at the time of registration. Such authorization obtained from you shall remain in effect till the time your IppoPay account is closed or removed.

Compliance with laws

The users of this website agree to be in compliance of all applicable commercial and public anti-bribery and anti-corruption laws such as:

  • Prevention of Money Laundering Act, 2002,
  • Foreign Contribution (Regulation) Act, 2010,
  • Foreign Corrupt Practices Act, 1977,
  • UK Bribery Act, 2010,
  • Prevention of Corruption Act, 1988.

These anti-bribery and anti-corruption laws prohibit the Users, their representatives/officials, etc. from acting on behalf of such User from promising to offer, giving, offering, accepting or pretending in any other way that induces a payment or anything of value whether from abroad to government officials or political parties or office bearers thereof or any other third party or any person in order to receive an inappropriate advantage of any type.

Office of Foreign Assets Control (OFAC) – Compliance

OFAC compliance is essential by the User while using the Services, and it is mandatory to obtain acknowledgement from the User that he/she has not made a contribution directly or indirectly of the funds available to any of its affiliates, partners or any other associated persons, with the motive of financing the activities of any person currently subject to the OFAC Specially Designated Nationals List (SDN), the Additional OFAC Sanctions List and Consolidated Sanctions List, as modified over time to time.

For the purpose of this paragraph, OFAC means the Office of Foreign Assets Control constituted under the laws of the United States of America.

Fraudulent Transactions

IppoPay shall be entitled for suspending the settlement of the amount in relation to any fraudulent transaction if we are intimated by a card payment network or acquiring bank of a customer reporting an unauthorized debit of the customer’s payment instrument while such inquiry/investigation is in a pending stage.

In case the fraudulent transaction results into a chargeback, then it shall be solved according to the provisions related chargeback as set out under these Terms.

In a scenario where a fraudulent transactions amount has already been settled to the User according to these Terms, then any dispute occurring in regard to such fraudulent transaction, following settlement, will be resolved in accordance with the RBI’s notification DBR.No.Leg.BC.78/09.07.005/2017-18, dated July 6, 2017 read with RBI’s notification DBOD. LEG. BC 86/09.07.007/2001-02 dated April 8, 2002 as well as the other notifications, circulars and guidelines issued by the RBI in relation to this from time to time.

Card Payment Network Rules

The card payment network has imposed certain written rules, guidelines, regulations, interpretations known as the “Card Payment Network Rules”.

All rights to amend their guidelines and rules are reserved by the card payment networks. Pursuant to amendments to the Card Payment Network Rules, IppoPay might be required to modify or change these Terms. And these amendments/modifications if any will be instantly binding on the Users. You are required to comply with all of these guidelines, rules as well as regulations formulated by them. 

You expressly agree and acknowledge to assuming the risk of compliance with all the provisions of the Card Payment Network Rules, notwithstanding any assistance by IppoPay to understand the Card Payment Network Rules irrespective of you being aware of or having access to those provisions. Experts of respective rules of Visa, MasterCard, NPCI and American Express are available on their respective websites. You are agreeing to comply in full of all the guidelines, programs, requirements mandated and/or published by the Card Payment Networks.

In case any fines, penalties or other amounts are being demanded of us by a card payment network in event of any non-compliance of Card Payment Network Rules by you, then you shall herein reimburse us with an equal amount of the penalty/fine without prejudice to our other rights hereunder. In case there is a failure in compliance with your obligations towards the card payment networks, IppoPay might suspend the settlement or suspend/ terminate the Services.

Modifications to terms of service, member policies

 IppoPay reserves the right at any time and from time to time, at its sole discretion, to modify or discontinue, temporarily or permanently, in part or in whole, the Service, TOS or policies regarding the use of the service with or without notice. You agree that IppoPay shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service. Your continued use of the Service shall be deemed as an unconditional acceptance of these changes.

No waiver

The failure, delay or omission of IppoPay to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or these Terms must be filed within three (3) months after such claim or cause of action arose or be forever barred.

Non-transferability

You agree that the Service provided to you is not transferable under any circumstance and shall be used only by you. You further acknowledge, agree and confirm that IppoPay shall have the right to transfer, assign or sell all its rights under these Terms, and that the mandate given by you in favour of IppoPay shall continue to be in force and enure for the benefit of the successors and assigns of  IppoPay.

Severability

If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Notices, transaction records and electronic disclosures

Notices to you may be made via either email or by delivery by hand or regular mail to the address provided by you. The Service may also provide notices of changes, to either these Terms or other matters, by way of publication in newspapers or by displaying notices or links to notices on the Service. All such notices will have the same effect as a notice served individually to you. Notices and instructions will be deemed served 7 days after posting or upon receipt in the case of hand delivery, cable, telex, through internet or facsimile (fax).

IppoPay may be required to provide to you certain disclosures and notices, which are mandated by various laws and rules and transaction related notifications such as receipt of bill details, payment advices, payment return advices etc. You acknowledge and agree to receive all such disclosures and notifications electronically, which, in most cases, will be done through theiInternet. If, for any reason, you do not wish to receive the disclosures electronically, you must advise IppoPay immediately. In such an event, IppoPay reserves the right to discontinue/terminate the provision of the Service to you, in whole or in part.

You acknowledge that IppoPay shall have no liability or obligation to keep a record of the transactions carried through the  IppoPay service and/or to provide information to you or for verifying your payment instructions, other than records required to be kept or information required to be provided statutorily by  IppoPay.

You agree that you must evaluate, and bear all risks associated with, the use of any content/data, including any reliance on the accuracy, completeness, or usefulness of such content/data.

Governing law

The laws of India shall govern the validity, construction and enforceability of these Terms in all respects. You and  IppoPay agrees to submit to the personal and exclusive jurisdiction of the courts located within Chennai, India, to the exclusion of all other Courts, as regards any claims or matters arising under these terms and conditions. 

IppoPay accepts no liability whatsoever, direct or indirect for non-compliance with the laws of any country other than that of India. The mere fact that a member in a country other than India accesses the Service does not imply that the laws of that country govern these terms and conditions or the operations in the accounts of the Member or the use of the Service. Use of the Service is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

General information

  • The section titles in these Terms are for only for convenience and do not affect the meaning of the relative clause.
  •  IppoPay may sub-contract and employ agents to carry out any of its obligations under this contract.  IppoPay may transfer or assign its rights and obligations under this contract to any other entity.
  • The Service would operate during timings specified by IppoPay. Any payment instruction(s) received after the specified time on any day shall be deemed to have been received on the next business day.
  • The Service is governed by the guidelines issued by the RBI from time to time.
  • A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Language, copyright and trademarks

It is the express will of the parties that these Terms and all related documents have been drawn up in English.

Copyright and Trademark Notices

All contents of the Service are copyright of IppoPay. 

IppoPay Services referenced herein are either trademarks or registered trademarks of IppoPay. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

Any rights not expressly granted herein are reserved.

Violations

Please report any violations of these Terms to our Grievance Officer. Contact details of our Grievance Officer are as under:

Grievance Officer

Raja Das

IppoPay Private Limited

No S-7, Water Tank Road, MMDA Colony, 

Arumbakkam, Chennai -600106, India

Email: [email protected]

SCHEDULE I

Payment Gateway & Payment Aggregator Services

 IppoPay is, inter alia, engaged in the business of payment gateway and payment aggregator, as prescribed by the Reserve Bank of India from time to time to undertake any associated or ancillary activities including, without limitation, designing and development of payment system infrastructure (both online and offline) as per the Payment System Act, 2007.  To provide amongst other things, information technology, handling, processing and settlement of payment related transactions, resolution of grievances and disputes between various parties. To facilitate digital payment acceptance infrastructure such as prepaid solutions, Point of Sale (PoS) terminals, Quick Response (QR) codes, payments and transaction processing, designing and implementing electronic data capture systems to process transactions through credit cards, debit cards, prepaid cards, smart cards, net banking, UPI and other modes of digital payment, facilitating merchants receive payments from customers, providing collection and settlement services and provision of back-end, front-end and other information technology services by using computers, mobile devices or any other modes of communication, to merchants, banks, corporates and other customers to facilitate electronic infrastructure for transactions, relationships and knowledge management. Clients are offered a secure payment option for their platform and mobile app by the payment gateway. The payment gateway enables the clients to receive payments by customers using different payment methods available at the time of checkout.

Notice

All notices addressing to the Company will be served by email or by general notification on the Website. Any notice provided to Company pursuant to the Terms should be sent to support services at [email protected].

Change

We have and continue to have the right to modify, change or update this Terms of Service and any other policies as provided on the Website, at any time by reasonably highlighting on the Website about such change. Such changes shall be effective immediately upon posting to the Website. You are advised to keep a regular check and update on the Policy updates on the Website.

Compliance with laws

Users shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued thereunder and the Exchange Control Manual as may be issued by the Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the Rules made thereunder, Foreign Contribution Regulation Act, 1976 and the rules made thereunder, Income Tax Act, 1961 and the rules made there under, any applicable export-import policy of government of India) applicable respectively for using our payment facility and our Website.

Miscellaneous

The failure of either party to exercise, in any respect, any right provided for herein shall not be deemed a waiver of any further rights hereunder. The Company shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond the Company's reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation (including "line-noise" interference). If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. These Terms are not assignable, transferable or sub-licensable by you except with the Company's prior written consent. 

The Company may transfer, assign, or delegate these Terms and its rights and obligations without any consent. Both parties agree that these Terms are the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications, and other understandings relating to the subject matter of these Terms and that all modifications must be in writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of these Terms and you do not have any authority of any kind to bind Company in any respect whatsoever.

Headings for each section have been included above for your convenience, but such headings do not have any legal meaning, and may not accurately reflect the content of the provisions they precede. You and the Company agree there are no third-party beneficiaries intended under these Terms.

Arbitration & Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to the conflict of law provisions thereof. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996 and any amendments thereof by one or more arbitrator(s) appointed mutually by the parties in accordance with those regulations. Judgment upon the award so rendered may be entered in a court having jurisdiction, or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief at any time. 

Contact

If you have any questions, complaints, or claims with respect to the Services, you may contact us at [email protected] ippopay.com. Our physical address is mentioned at ippopay.com/contact.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.